Terms of service

These Terms and Conditions (“Terms”) establish the legal framework under which users may access and use the platform, services, and products provided by NEXTLEVELUK (“we,” “us,” or “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to comply with these Terms and Conditions, which are designed to ensure a safe, transparent, and secure environment for all users.

By accessing or using our website, services, or products, you agree to comply with these Terms and Conditions. If you do not agree with these Terms, please do not use our platform or services. Any new features or tools that are added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

  • User: Any individual or entity that accesses, browses, or uses the platform, whether as a registered user or a non-registered visitor.

  • Service: Any feature, functionality, or support provided by NEXTLEVELUK, including customer support and access to platform tools.

  • Platform: The website operated by NEXTLEVELUK, where services and products are delivered.

  • Products/Services: Any product or service offered through the platform, including digital products, tools, subscriptions, or services.

  • Content: Any material provided by NEXTLEVELUK, including courses, videos, tutorials, written resources, and user-generated content.

2. Acceptance of Terms

  • Agreement to Terms:
    By accessing or using the platform, services, or content of NEXTLEVELUK, you agree to be bound by these Terms and Conditions.

  • Modifications:
    NEXTLEVELUK reserves the right to amend, update, or modify these Terms at any time. Users will be notified of material changes via email or platform notifications. Continued use of the platform after changes are made constitutes acceptance of the revised Terms.

3. User Eligibility

  • Age and Eligibility Requirements:
    To use the services of NEXTLEVELUK, you must be at least 18 years old. If you are under this age, you may only use the platform with your parents' or legal guardian's consent.

  • Account Creation:
    Certain services require account registration. Users agree to:

    • Provide accurate and complete account information.

    • Maintain the confidentiality of login credentials.

    • Update account details as needed.
      Users are responsible for all activity that occurs under their account.

4. Services and Offerings

  • Description of Services:
    NEXTLEVELUK provides various services, including online courses, digital products, tools, and other offerings available through the platform.

  • Access to Services:
    Users gain access to services upon successful registration and payment (if applicable). Each product or service may have specific requirements, duration, or conditions that will be disclosed prior to purchase.

  • Updates and Modifications:
    NEXTLEVELUK may modify, update, or discontinue any service, feature, or content at any time without prior notice.

5. User Responsibilities

  • Compliance with Laws:
    Users agree to comply with all applicable laws and regulations while using the platform, including intellectual property and data protection laws.

  • Prohibited Actions:
    Users must not:

    • Share login credentials with unauthorized parties.

    • Copy, reproduce, or redistribute content without permission.

    • Engage in harassment, abuse, or discriminatory behavior.

    • Use the platform for illegal or fraudulent purposes.

  • Use of Content:
    All content is provided for personal, non-commercial use only unless otherwise stated in writing by NEXTLEVELUK.

6. Payment Terms 

  • Payment Methods:
    We accept payment methods such as credit card, PayPal, and other secure payment gateways.

  • Pricing:
    All prices are clearly displayed at the time of enrollment or purchase and may vary based on service type, duration, or promotional offers.

  • Refund and Cancellation Policy:
    Users may request refunds according to our Refund and Cancellation Policy. Access to purchased products or services may be granted immediately after payment.

7. Privacy and Data Protection

NEXTLEVELUK complies with applicable data protection laws, including GDPR and other privacy regulations.

  • Data Collection:
    We collect personal information such as name, email address, payment details, and usage activity for account management and service improvement.

  • Third-Party Sharing:
    User data may be shared with trusted third-party service providers (such as payment processors) only for service delivery purposes. We do not sell personal data.

For more details, please review our Privacy Policy.

8. Intellectual Property

All platform content, including text, graphics, logos, videos, and product materials, is owned by NEXTLEVELUK or its licensors.

Users are granted a non-exclusive, non-transferable license to use content for personal educational or informational purposes only. Commercial use or redistribution is prohibited without written consent.

9. Term and Termination

  • Duration of Agreement:
    These Terms remain in effect as long as the user accesses or uses the platform.

  • Termination by NEXTLEVELUK:
    We may suspend or terminate access if a user:

    • Violates these Terms.

    • Engages in prohibited activities.

    • Fails to make required payments.

    • Causes harm to the platform or other users.

  • Termination by User:
    Users may cancel their accounts by following the instructions provided on the platform. Access to paid services may be revoked upon cancellation.

10. Limitation of Liability

  • Disclaimer of Warranties:
    Services are provided “as is” and “as available” without warranties of any kind.

  • Limitation on Damages:
    NEXTLEVELUK shall not be liable for any indirect, incidental, or consequential damages resulting from use or inability to use the platform or services.

11. Dispute Resolution

  • Governing Law:
    These Terms shall be governed by the laws of the United Kingdom.

  • Arbitration / Mediation:
    Any disputes shall be resolved through arbitration or mediation before court proceedings, where applicable, in the jurisdiction of NEXTLEVELUK.

12. User Feedback and Reviews

Users may submit feedback and reviews provided they comply with community guidelines and do not contain unlawful or offensive content. Feedback may be used by NEXTLEVELUK for service improvement and marketing purposes.

13. Force Majeure

NEXTLEVELUK shall not be held liable for delays or failures caused by events beyond reasonable control, including natural disasters, technical failures, or government actions.

14. Miscellaneous

  • Severability:
    If any provision of these Terms is deemed invalid, the remaining provisions remain in full force.

  • Assignment:
    NEXTLEVELUK may assign its rights and obligations under these Terms to another entity.

  • Entire Agreement:
    These Terms constitute the entire agreement between the user and NEXTLEVELUK.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact:
NEXT LEVEL UK
Address: Unit 1, First Avenue, Grangefield Industrial Estate, Pudsey, Leeds, LS28 6QN, United Kingdom
Phone: 07437423122
Email: mailbox@nextleveluk.net